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GAS THEFT

Cut corners, risk lives.

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MEET GAVIN
THE GAS METER

Gas meter tampering turns meters like Gavin into ticking time
bombs. Gas leaks from tampered meters can lead to serious health
risks, and even catastrophic explosions and fires that destroy
homes, businesses, and innocent lives.

In the video below, Gavin walks you through the tell-tale signs of gas theft – visual signs on or around the meter, as well as neighbours bragging about low bills or engineers offering to reduce your bills for cash.

Gas theft is a growing problem, driving up honest consumers’ bills – but the real danger of this crime is to your safety.

If you suspect energy theft, report it immediately to Stay Energy Safe.

SIGNS OF GAS METER TAMPERING

Gas meter cheating can take many forms, even smart meters can be unsafe if tampered with. Sometimes it can be hard to tell but here are some clues to look out for around your meter. If you spot any of these signs, report them 100% anonymously.

Meter connected in reverse

Meter is facing backwards so display is unreadable, or pipes have been connected the wrong way round.

Working but no credit

Meter shows credit has run out, but gas is still available

Missing or swapped meter

Meter is missing or has been replaced without authorisation.

Extra piping

Rubber tubing or metal pipes are around or in place of the meter

Meter display missing or static

No visible dial or counter, and there may be a hole or cogs showing. Reading doesn’t increase with gas use, or screen is blank – even when button is pressed

Smell of Gas

A smell of gas near the meter box

Need More Support?

Energy help offers access to free advice on energy efficiency, reducing bills, safety tips, and services for vulnerable households, including home visits, financial guidance, and access to local resources like food banks and debt advice.

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Frequently asked questions

What is the danger of gas theft?

Gas explosions can happen when as little as 5-15% of gas gets mixed into the surrounding air in a room. If a gas meter is tampered with it can cause gas leaks within a property which risk fires and catastrophic explosions. To find out more about the danger of gas theft click here.

How can I spot the signs of gas theft?

Although it can be hard to spot the signs of gas theft, here are some things to look out for. This list is not exhaustive and if you have suspicions of anything that is not on the list below you should still always report it:

Meter connected in reverse – Meter is facing backwards so display is unreadable, or pipes have been connected the wrong way round.
Smell of gas – A smell of gas near the meter.
Extra piping – Rubber tubing or metal pipes are around or in place of meter.
Meter display missing or static – No visible dial or counter, and there may be a hole or cogs showing. Reading doesn’t increase with gas use, or screen is blank – even when button is pressed.
Working but no credit – Meter shows credit has run out, but gas is still available.
Missing or swapped meter – Meter is missing or has been replaced without authorisation.

What are the health risks associated with gas leaks from meter tampering?

Gas leaks can cause headaches, dizziness, and loss of consciousness. In severe cases, they can be fatal. Learn about the health risks of gas meter tampering.

Can I go to jail for stealing gas?

Yes, stealing gas is a criminal offense that can result in imprisonment and fines. Learn more about the penalties for gas theft.

What are the signs that my gas meter has been tampered with?

Signs include the smell of gas, unusual piping, or no visible dials. Learn to spot gas meter tampering.

What should I do if I suspect gas meter tampering?

Report it immediately to avoid serious safety hazards. Report gas meter tampering.

REPORT ANONYMOUSLY

If you spot energy theft anywhere, speak up anonymously now.

Report Energy Crime

Or Call 0800 023 2777