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Don’t be tempted to tamper.

Meter tampering may seem like a quickway to save money, but it’s a deadly trap thatcould destroy your home and your life.


If you suspect it, report it 100% anonymously.

Report Now

ENERGY THEFT PUTS EVERYONE IN DANGER

NO MATTER WHAT YOU’VE HEARD,TAMPERING WITH THE METER IS ILLEGALAND DANGEROUS.

Find out more about the dangers of meter tampering

DON’T RISK IT: METER TAMPERING IS A CRIME

Tampering with a meter isn’t just risky, it’s lighting the fuseof a ticking time bomb.Gas leaks spread silently.Damaged wiring smouldering unseen.Fires and explosions strike without warning.Serious injury or death — for you, your family, and your community.

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NEED HELP WITH YOUR ENERGY BILLS? SUPPORT IS AVAILABLE.

This section offers access to free advice on energyefficiency, reducing bills, safety tips, and services forvulnerable households, including home visits,financial guidance, and access to local resourceslike food banks and debt advice.

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ENERGY THEFT
WHAT TO LOOK OUT FOR

Icon Gas GAS

Meter connected in reverse

     Meter is facing backwards so display is unreadable, or pipes have been connected the wrong way round

Smell of gas

A smell of gas near the meter

Extra piping

Rubber tubing or metal pipes are around or in place of the meter

Meter display missing or static

No visible dial or counter, and there may be a hole or cogs showing. Reading doesn’t increase with gas use, or screen is blank – even when button is pressed

Working but no credit

Meter shows credit has run out, but gas is still available

Missing or swapped meter

Meter is missing or has been replaced without authorisation

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Icon Electric ELECTRICITY

Damaged or melted meter

Meter casing, screws or cables may be broken, missing, melted or have burn marks. Cables may have been disconnected

Extra wires

Cables or wires that are bare, twisted together or connected in an unusual way

Working but no credit

Meter shows credit has run out, but electricity is still available

Meter reading not advancing

Meter reading does not increase when electricity is being used, or screen is blank

Burning smell

A smell of burning or even smoke or sparks near the meter

Missing or swapped meter

Meter is missing or has been replaced without authorisation

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REAL LIFE DANGERS OF ENERGY THEFT

Read more about meter tampering and the shocking realities of the dangers it poses. 

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REPORT ANONYMOUSLY

If you spot energy theft anywhere, speak up anonymously now.