Stay Energy Safe is an energy crime reporting service that guarantees you stay 100% anonymous. It’s completely independent, run on behalf of the energy industry by the charity Crimestoppers.
Crimestoppers gives people the peace of mind that they can tell us what they know, 100% anonymously. We will never ask who you are, we’ll just pass on the information you give us to those who can take action,
Whoever you are, wherever you live, everyone deserves to feel safe.
How to Report Energy Theft Anonymously
Often, members of the public may know about a crime but choose not to talk to the police.
Some of the reasons for not speaking up include:
- “I don’t want to talk to the police”
- “I need to report someone I know.”
- “I am worried that others will know if I speak out.”
- “I am not sure if what I know will help.”
- “I do not want to get involved with courts.”
You can report energy theft 100% anonymously to the Stay Energy Safe hotline on 0800 023 2777 or If you don’t want to talk on the phone, you can complete the online form.
Our Contact Centre is open 24/7, 365 days a year. When you call, a member of our trained team will ask you a few questions to find out what you know, including things like:
- Where is the energy theft taking place?
- Who do you think is committing the theft?
- Do you know whether the energy theft relates to gas, electricity or both?
- How is the energy theft being committed?
- Are there any other details you can tell us?
Energy crime reporting is everyone’s responsibility. Speak up. Stay safe.
Understanding the Risks of Energy Theft
Energy theft can destroy homes, businesses, and livelihoods, and tear families apart.
Electricity theft consequences include wires and connections being left loose or exposed which can easily overheat and catch alight. It can also cause multiple switches or appliances to become ‘live’ to the touch. This can, in turn, cause burns, shocks, fires and in extreme cases, explosions and death to your loved ones and those who live or work nearby.
Gas theft can lead to gas leaks. Not only can this be poisonous but a mix of just 5% gas in the air is enough to cause a catastrophic explosion that could claim lives, destroy entire premises and severely damage neighbouring properties.
Read our Energy Theft Guide here to find out more about energy theft safety risks.
Report electricity theft and gas theft to keep your family, friends and community safe from, electrocution, gas leaks, fires and explosions.
The Impact of Reporting on Community Safety
We created this video to show just how serious the impact of energy theft can be.
Reporting meter tampering highlights new cases every day, in cities, towns, and villages all over the country.
However, one in four people say they would turn a blind eye if they became aware of a tampered meter.
When you report energy theft or meter tampering to Stay Energy Safe, you could be saving lives in your community. Your anonymous energy theft report could prove vital in preventing a tragedy.
Ensuring Anonymity and Safety in Reporting
We’ll never ask you for any personal information – we’ll just ask questions that will provide us with what we need to pass the information on to those who can carry out the necessary investigations and responses, including ensuring that the energy supply is safe.
Don’t worry if you can’t answer every question. Even the smallest piece of information can help keep people safe.
Our call agents always make sure that the information that you provide doesn’t contain any details that could identify you. As a charity we don’t see your phone number and we don’t track your IP address or use any cookies that store personal data.
Your energy theft report could save lives. Speak up. Stay safe. 100% anonymous. Always. Submit a report online or call 0800 023 2777.